It solves the gap in information as to the status of patient balances. We don't have to fumble with spreadsheets now. The result being real dollars in the end.
The team really likes it. They can actually see the AR Aging in real time. And I can see my whole team's Notes on the AR Aging. So I know which claims are being worked, and which not.
I look at the ARP dashboard 4x to 5x a day. I can see high level Revenue Cycle performance. Then I can drill down into a specific collector to see what they’re stuck on.
